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: 20091214

ȤΤˡط̾ء١ʱƱˤɤߤʤޤġˡ

Breidenbaugh, Andrew (2006) "Budget Planning and Performance Measures for Virtual Reference Services," The Reference Librarian, 46:95, p.113-124. ɤߤޤԡˡ

()ʳصѶ (1996)ֽƤĤ뤫ʬࡿ饹IndexingСˤ̲׾βʳؤȵ, vol.46, no.11, p.631-640. ɤߤޤԡˡ

Ĺ (2007) ܤθ泫ȯȯŸJSTȤ̤׾, vol.50, no.10, p.658-666.

http://www.jstage.jst.go.jp/article/johokanri/50/10/50_658/_article/-char/ja ɤߤޤԡˡ

Taher, Mohamed (2002) "The Reference Interview Through Asynchronous E-Mail and Synchronous Interactive Reference: Does It Save the Time of the Interviewee?", Internet Reference Services Quarterly, vol.7, no.3, p.23-34. ɤߤޤԡˡ

Moeller, Sherry Engle (2004) "Ask-A-Librarian: An Analysis of an E-Mail Reference Service at a Large Academic Library," Internet Reference Services Quarterly, vol.8, no.3, p.47-61. ɤߤޤԡˡ

Sullivan, Doreen (2004) "Characteristics of E-Mail Reference Services in Selected Public Libraries, Victoria, Australia," The Reference Librarian, vol.85, p.51-80. ɤߤޤԡˡ

: 20091028

Winnyεѡ١ʶͦˤɤߤޤġˡ

: 20090924

Kanayeva Sweeps European ChampionshipsƤߤʤ˥åפޤ()

: 20090918

Radford, Marie L. (2008) Examining Interpersonal Communication in Virtual Reference Encounters: The Library LAWLINE Consortium, [Lankes, R. David et al. eds. Virtual Reference Service: From Competencies to Assessment, Neal-Schuman Publishers, 206p.] p.77-89. ɤߤޤԡˡ

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